21+ — Player Protection

How to play responsibly on mg89

Gaming should be fun, not a source of stress. mg89 helps players stay on track with personal control tools, limits, and expert support.

Our Commitment

Keeping gaming enjoyable

mg89 firmly believes that for Myanmar players, gaming is entertainment and fun — nothing more. That is why our platform gives every player tools to take control of their own play. From managing their spending to setting session limits, we always respect personal decisions and individual freedom.

Gambling is not a way to solve financial problems. Play for fun only — and only with money you can afford to lose. This page sets out mg89's protection tools, ways to check in on yourself, and all the support contact options available.

Things you should know

  • Only players aged 21 and above may play
  • Gambling is not a source of income
  • Only play with money you can afford to lose
  • Set limits on your gaming time
  • If any problem arises, contact us right away
  • mg89's support team is available 24/7
Control Tools

How to manage your own play

Every registered mg89 player can access these tools directly from their account settings.

Deposit Limit

You can set the maximum amount you are allowed to deposit daily, weekly, or monthly. The limit takes effect immediately. If you want to change it, there will be a waiting period before the updated limit comes into force.

Loss Limit

You can set the maximum amount you are allowed to lose within a given period. Once that amount is reached, play will stop automatically, keeping your funds protected.

Session Time Limit

You can also limit how long you play in a single session. When the set time is up, an alert appears and you are prompted to stop playing. This helps you keep a healthy approach to gaming.

Temporary Time-Out

If you want a short break from gaming, you can activate a Time-Out for 24 hours, 48 hours, or up to 7 days. During this period, all gaming activity on your account will be blocked immediately, and only withdrawals will be permitted.

Self-Exclusion

The account can be locked for a longer period — from 1 month up to 1 year. While Self-Exclusion is active, no gambling of any kind is allowed. This tool is the most important option for anyone experiencing problem gambling.

Reality Check Reminder

At set intervals while you are playing, a reminder is sent saying "You have been playing for this long today." It helps you stay aware of your playing time and make a conscious decision about whether to continue.

Warning Signs to Watch For

Problem Gambling Warning Signs

Knowing the signs that gambling may be becoming a problem can help you catch it early. Ask yourself whether you are experiencing any of the following —

Warning Signs to Watch For

  • Continuing to play in order to win back money you have lost
  • Neglecting family, work, or education because of gambling
  • Believing that gambling will solve your financial problems
  • Borrowing money from friends or family to gamble
  • Feeling like you need to keep your gambling a secret
  • Finding it hard to stop while you are playing
  • Gambling to escape feelings of sadness, stress, or confusion
Ways to Stay in Control

How to Keep Gambling Healthy

Preventive steps are useful for any player, not just those with a problem. Follow these tips —

  • Set a budget before you play and stick to it
  • Only play with money you can afford to lose — never use money set aside for essential expenses
  • Set a time limit before you start and stop when the time is up
  • Build hobbies and activities you enjoy outside of gambling
  • Avoid gambling when you are feeling down, stressed, or under the influence of drugs or alcohol
  • Always remember that gambling is not a way to earn income
  • Turn on mg89's Reality Check reminders and check your playing time regularly
  • Be open with friends or family about your gambling
21+

mg89 is open to players aged 21 and above only

Age Restriction

For players aged 21 and above only

The mg89 platform is strictly closed to anyone under the age of 21. Age verification is carried out at registration, and if we suspect a user is under 18, we may suspend the account immediately.

If you think a minor in your household — a young friend or a child — may be able to access our site, we recommend installing parental control software on your device. You can also contact mg89 Support to discuss additional ways to protect your account.

Family Protection

Do not share your mg89 login with family members. Change your password regularly and consider using a password manager. Do not leave your account logged in on any device that children can access.

Step-by-Step Guide

How to Set a Deposit Limit

  1. 1
    Log in to mg89

    Log in to mg89 with your username and password.

  2. 2
    Go to Account Settings

    Click the personal settings button in the top-right corner of the navigation bar.

  3. 3
    Select the Responsible Gaming section

    From the settings menu, choose "Responsible Gaming" or "Limits".

  4. 4
    Set your limit amount

    Choose a period (daily / weekly / monthly) and enter the limit amount.

  5. 5
    Confirm

    Once saved, the limit will take effect immediately.

Self-Exclusion

How to Apply for Self-Exclusion

  1. 1
    Contact Support

    You can request Self-Exclusion directly via 24/7 Live Chat by saying "I want to activate Self-Exclusion".

  2. 2
    Choose a period

    1 month, 3 months, 6 months, or 1 year — choose the period that suits you.

  3. 3
    Receive confirmation

    Our Support team will confirm that your Self-Exclusion is active.

  4. 4
    The period cannot be changed once set

    Your account can only be reopened after the Self-Exclusion period has ended. It cannot be changed during that period.

Withdrawal Access

Even during your Self-Exclusion period, you can still withdraw any remaining balance. Contact our Support team to request a withdrawal.

Get Help

When gambling becomes a problem

If you feel that gambling is causing problems in your life, you don't have to face it alone — mg89's Support team is always ready to help.

24/7 Live Chat

You can chat directly in Burmese with our Support team anytime via Live Chat on the mg89 site. Don't hesitate to reach out about gambling problems.

Email Support

If you prefer to reach out privately and discreetly, you can discuss things via email
[email protected]

External Support Organisations

For help with gambling-related habits, support is available in Myanmar through health departments and clinical treatment centres. Hospital mental health units can treat gambling problems, and you can contact them directly without a referral.

Frequently Asked Questions

What you should know about responsible gambling

Yes. When you set and save a deposit limit, it takes effect immediately. If you want to increase the limit (set a higher cap), the change will only take effect after 24 hours. This system is designed to ensure your protection.

No. You can only reopen your account once the Self-Exclusion period has ended. During that period, continuing to play under any alias account is not possible. This restriction exists to protect players.

No. mg89 provides its services only to persons aged 21 and above. Age verification is carried out at registration, and if an underage user is found, the account will be closed immediately.

Yes. Even during a Time-Out or Self-Exclusion period, you can still withdraw your remaining balance. Contact the Support team to request a withdrawal, and it will be processed within the standard 1-hour withdrawal period.

Ask yourself: are you gambling to try to recover money you have lost, are you giving less priority to your family or work, or do you feel the need to hide your gambling from others? If any of these apply, contact mg89 Support right away and make use of the personal control tools available.

You can go to Account Settings to edit or remove a Session Limit. However, any change that reduces a protective limit will take 24 hours to come into effect. This delay is in place to prevent accidental removal.

Take control of your gambling today

Log in to mg89 to set limits and keep your gambling enjoyable.

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